User Support

The Center for Advanced Research Computing offers a wide variety of user support resources and documentation about our computing systems, how to access them, and how to use them.

0.0.1 Read the user guides

We provide many user guides for various topics and tasks.

0.0.2 Submit a help ticket

If you can’t find answers to any of your questions on our website or user forum, submit a help ticket and a CARC staff member will help you.

0.0.3 Office hours and consultations

Learn how you can meet with us for individualized support.

0.0.4 User portal

This is the hub where users access their projects, add or remove users from project groups, request allocations, and more.

0.0.5 User forum

An online community for discussion and knowledge sharing among users. The user forum is a great resource for discussing CARC-related topics, asking non-urgent technical questions, and sharing ideas. The CARC team monitors the forum for questions, but users are also encouraged to interact with each other.

0.0.6 Frequently asked questions about CARC and our systems

An extensive list of answers to our most common questions.