User Support

Ticket Submission

Ticket Submission

Send a message to the CARC team with your specific issue.

Research Computing User Portal

Research Computing User Portal

Request and manage resources and allocations for your projects.

User Forum

User Forum

A question and answer community for CARC-specific topics.

Frequently Asked Questions

Frequently Asked Questions

Your common questions about CARC services and systems.

User Guides

User Guides

Comprehensive how-to guides for CARC resources and services.

IT Services Help

IT Services Help

USC NetID management, password reset, Duo Two-Factor Authentication, and more ITS help topics.

Office hours: Office hours are an opportunity for CARC users to ask questions about anything CARC-related. No appointments are necessary, and all levels of users and questions are welcomed. Office hours are typically held weekly at the University Park campus (UPC) and twice a month at the Health Sciences campus (HSC).

Currently, all office hours are taking place via Zoom every Tuesday from 2:30-5:00 pm. Office hours are drop-in and do not require registration, but you will need a USC NetID to join the Zoom meeting.

For more information, see the Office Hours and Consultations page.